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1. Introduction

AnchorPoint Home Repair (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://anchorpointrepair.com or contact us for handyman services.

2. Data Collected
When you use our website or request a service, we may collect:

  • Contact Information: your name, phone number, email, and address.

  • Service Details: information about the repair or maintenance request.

  • Technical Data: such as your IP address, browser type, and cookies (used only for site functionality and analytics).

How we use your information

We use your information to:

  • Respond to service requests and provide free estimates.

  • Schedule and perform home repair services.

  • Send updates, invoices, or important communications related to our work.

  • Improve our website and customer experience.

We do not sell or rent your personal information to third parties.

Sharing Information

We may share limited information with:

  • Service providers who help us operate our business (e.g., payment processors or hosting services).

  • Legal authorities if required by law.

Cookies and Tracking

Our website may use cookies to improve functionality and track general usage data. You can disable cookies in your browser settings if you prefer.

Data Security

We take reasonable steps to protect your information, but no method of online transmission is 100% secure.

Your Choices

You can:

  • Request a copy of your personal data we hold.

  • Ask us to update or delete your data.

  • Opt out of marketing emails at any time.

Google Analytics

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

Cases for Using the Personal Data

We use your personal information in the following cases:

  • Verification/identification of the user during website usage;
  • Providing Technical Assistance;
  • Sending updates to our users with important information to inform about news/changes;
  • Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
  • over our customers’ personal information;
  • Customize the website to make your experience more personal and engaging;
  • Guarantee overall performance and administrative functions run smoothly.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization. In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.